SHIPPING METHODS, RATES & TIMINGS

 

CHRISTMAS POSTING DATES

Below are Royal Mail's latest recommended posting dates, to read Royal Mail's full details on postage over the festive season click here.
UNITED KINGDOM
Wed 20 December
Thu 21 December
Thu 21 December
Fri 22 December

2nd Class & Signed For 2nd Class
1st Class & Signed For 1st Class
Special Delivery Guaranteed
Special Delivery Saturday Guaranteed
HM FORCES
Mon 27 November
Mon 11 December

Operational BFPO's
Static BFPO's
INTERNATIONAL
Sat 2 December
Wed 6 December

Thu 7 December
Sat 9 December
Wed 13 December
Thu 14 December
Fri 15 December


Africa, Middle East
Asia, Cyprus, Far East, Eastern Europe (except Czech Republic, Poland and Slovakia)
Caribbean, Central & South America
Australia, Greece, New Zealand, Turkey
Czech Republic, Germany, Italy, Poland
Canada, Finland, Sweden, USA
Austria, Denmark, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland
Belgium, France, Ireland, Luxembourg

United Kingdom (*free UK delivery available)

Our standard UK shipping service is 2ND CLASS, charges are applied as follows:
'2ND CLASS’ service
*Orders of £45 and over - FREE (under £45.00 - £3.00 charge)
Delivery aim is an average of 2-3 business days, read more about this service here
2ND CLASS SIGNED FOR’ service (please note that this service will be automatically applied to orders of £70 and over)
*Orders of £70 and over - FREE (under £70.00 - £5.00 charge)
Delivery aim is an average of 2-3 business days, read more about this service here

If you would like a 1ST CLASS shipping service, there is the option to pick this at checkout, please note that there is no free service available under the 1st class service, charges are applied as follows:
1ST CLASS’ service - £4.00 charge
Delivery aim is an average of 1-2 business days, read more about this service here
1ST CLASS SIGNED FOR’ service - £6.00 charge
Delivery aim is an average of 1-2 business day, read more about this service here

** Other charges may apply, please read ‘heavy and/or bulky orders’ below

WORLDWIDE

Our standard Worldwide shipping service is TRACKED, charges are applied as follows:

Europe

'TRACKED' service - £11.50 charge
Delivery aim is an average of 3-5 business days, read more about this service here

** Other charges may apply, please read ‘heavy and/or bulky orders’ below

Rest of the World

'TRACKED' service - £14.50 charge
Delivery aim is an average of 5-7 business days, read more about this service here

** Other charges may apply, please read ‘heavy and/or bulky orders’ below

**Heavy and/or bulky orders

It often happens that we pay our postal provider more than we charge, especially in the case for worldwide orders, where there is a maximum weight restriction of 2 kilos. We therefore reserve the right to:
- send heavy and/or bulky orders via the cheapest postal method, this may include a 3-5 day courier service.  Should you need your order quickly please contact us and we will give you options;
- charge a supplemental postage charge, should this be the case for your order we will contact you in advance to discuss your options.

Please note that we may contact you after you have received a shipping confirmation email.

Dispatch Times

Orders received by 1pm will be dispatched within 24 hours of receiving your order, on business days (during busy periods and/or staff holidays this period may be a little longer).

 

Tracking Information

All orders that are sent using either the 'Tracked' or 'Signed For' services will be sent a unique tracking code (which you can find at the bottom of your shipping confirmation email) to enable you to track your order through the Royal Mail Track and Trace service.  Please be aware that the 'Signed For' service is not a fully tracked in transit service, and will only show pick up and delivery times with end signature.